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PRIVACY POLICY

Haven Point Privacy Policy

Effective Date: 11/24/2025
Website: www.thehavenpoint.com
Business Entity: Haven Point LLC (“Haven Point,” “we,” “us,” or “our”)

1. Introduction

This Privacy Policy describes how Haven Point LLC collects, uses, protects, and discloses information obtained through www.thehavenpoint.com. Haven Point is a mental health practice providing psychotherapy and related clinical services. We are a HIPAA-covered entity and uphold high standards for the protection of personal and health information.

This Privacy Policy applies exclusively to Haven Point and does not apply to MeadowLight or Ylysium, which are separate businesses with their own websites and their own privacy policies.

By using this website, you agree to the terms of this Policy.

2. Information We Collect

A. Information You Provide

You may voluntarily provide information when you:

  • Submit a contact form

  • Request an appointment

  • Send an email inquiry

  • Leave comments or reviews (if enabled)

  • Interact with embedded forms

This may include:

  • Name

  • Email address

  • Phone number

  • Message content

  • Any information you choose to share

Important: Do not include protected health information (PHI) in website forms. PHI must be submitted only through SimplePractice, our secure HIPAA-compliant system.

3. Protected Health Information (PHI)

Haven Point LLC is a HIPAA-covered entity.

  • This website is not intended for transmitting PHI.

  • PHI is collected, stored, and protected only through SimplePractice, our secure EHR.

  • Communications through standard email, contact forms, or SMS are not HIPAA-secure and should not include clinical details.

Your full HIPAA Notice of Privacy Practices will be available separately on this website or through the client portal.

4. Automatically Collected Data

We may collect limited technical and usage information through:

  • Google Analytics

  • Meta/Facebook Pixel

  • Pinterest Tag

  • Wix’s built-in analytics tools

This may include:

  • IP address

  • Browser type

  • Device details

  • Pages visited and time spent

  • Referring websites

  • Cookie data

This information helps improve website functionality and usability.
It does not include PHI and is not used to identify individual users.

5. Cookies

Our website (hosted on Wix) uses cookies to:

  • Maintain essential website operations

  • Improve user experience

  • Collect analytics

  • Enhance security

  • Store visitor preferences

You can manage or disable cookies through your browser settings.

6. Embedded Content

Some pages may include embedded content from third-party platforms (e.g., videos, images, scheduling widgets). Embedded content acts as though you visited the third-party site directly and may collect data under its own privacy policy.

7. Contact Forms and Email

If you submit a contact form or email us:

  • We receive your name, email, phone (if provided), and message content.

  • This information is used only for communication and scheduling.

  • We do not store contact form submissions longer than necessary.

For therapy clients, all clinical communication occurs through SimplePractice, not through the website.

8. Data Retention

  • Contact form data is retained only until your inquiry has been addressed.

  • Analytics data is retained according to third-party provider policies.

  • PHI is stored solely in SimplePractice for legally required periods.

  • We do not store PHI on this website or in Wix.

9. Third-Party Service Providers

We may use third-party services for website operation and client support:

  • Wix – website hosting and security

  • SimplePractice – HIPAA-compliant EHR and scheduling

  • Google Analytics – website metrics

  • Meta/Facebook Pixel – social analytics

  • Pinterest Tag – platform analytics

These third parties may have access to limited non-identifying data as necessary to perform their functions.

We do not sell or share personal information with unauthorized parties.

10. Links to MeadowLight and Ylysium

The Haven Point website may link to:

MeadowLight

Offers coaching, Human Design services, and personal development support.
This business is not a mental health or medical provider and is not HIPAA-covered.

Ylysium

Offers Beyond Quantum Healing (BQH), energy work, and apparel, crystals, aromatherapy, books, stikers, and body/bath products.
Ylysium’s services are not clinical or medical and are not HIPAA-covered.

These businesses:

  • Operate independently from Haven Point LLC

  • Maintain separate websites and privacy policies

  • Do not share client information with Haven Point

  • Do not receive PHI from Haven Point

  • Do not access therapy records or clinical communications

Haven Point does not exchange or transfer user data to these entities.

11. No Data Sharing Between Businesses

To protect client privacy and avoid regulatory conflicts, Haven Point LLC:

  • Does not share any client information with MeadowLight or Ylysium

  • Does not access client data from MeadowLight or Ylysium

  • Maintains independent systems, databases, and communication channels

Each entity manages and stores data separately based on the nature of its services.

12. International Visitors (GDPR/UK Compliance)

Haven Point LLC is a U.S.-based practice and does not market services to individuals outside the United States. However, the website may be accessible globally.

Visitors from the EU or UK may request:

  • Access to personal information

  • Correction of inaccurate data

  • Deletion of data (when permissible)

  • Restricted processing

Requests can be submitted using the contact information below.

13. Children's Privacy

This website is not directed toward children under 13.
We do not knowingly collect personal information from minors through the website.

Therapy services for minors require proper consent and are handled exclusively through SimplePractice.

14. Security

We use industry-standard safeguards to protect website data, including:

  • SSL encryption

  • Secure hosting on Wix

  • Limited administrative access

  • HIPAA-compliant PHI storage through SimplePractice

While we strive to protect your information, no website can guarantee absolute security.

15. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Continued use of the website constitutes acceptance of the revised Policy.

16. Contact Information

For privacy-related questions or data requests, contact:

Haven Point LLC
Email: info@thehavenpoint.com
Location: Omaha, NE

Mailing Location: Colorado Springs, CO
Website: www.thehavenpoint.com

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